Rentals

Vehicle Delivery and Pick Up

Universal Motion is pleased to offer this service of delivery and pick up of our vehicles.
This service is designed to assist with the rental process.
Delivery and pick up of our vehicles are limited to GTA, charges according to exact kilometers.

Proof of Insurance

Universal Motion vehicles are fully covered with the mandatory auto insurance in Ontario. However, the renter is responsible for any physical damage caused to the vehicle during their rental period. This responsibility can be transferred in most cases, to an existing Auto Policy or a valid Visa, MasterCard that offers rental insurance coverage.

When a personal Insurance Policy is used to cover the rental vehicle, proof of a valid policy is required. In some cases, for credit card policies, proof may be required. Most major Credit Card policies are well known and proof of coverage will not be required when using this policy as coverage.

Driver’s License, Additional Drivers and Driver’s Age

All drivers must have a valid driver’s license at the time of the rental and be valid throughout the term of the rental. Licenses’ must be presented at the time of the rental. Driver (s) must have a valid “G” Class license if it is an Ontario license, or an equivalent class for non-Ontario license.

Additional fee for more than 2 drivers the minimum driver (s) age is 25 years.

Kilometer Allowance

200 kilometers per day, 1400 per week and 4500 kilometers per month Additional charge for kilometers over the allowance is 20 cents per kilometer

Some rental specials may have different kilometer allowance. Please confirm the details at booking.

Fuel

Fuel consumption during the rental is the responsibility of the renter. Most vehicles are delivered full of fuel and the renter is responsible for returning the vehicle full of fuel. Vehicles returned without the required fuel level will be charged a refueling fee.

One Way Rentals

One Way Rentals are available. A minimum drop-off fee of $100.00 will apply. Some areas may incur a greater fee. Please confirm with Universal Motion Agents, if this service is available at the time of booking.

All laws applicable to drivers and safe use of the motor vehicle must be adhered to at all times.

Excessive Dirty Vehicles

Vehicles that are returned excessively dirty inside may be charged an additional fee for cleaning.

Smoking

Smoking is prohibited in all Universal Motion Vans; Renters will be assessed an additional charge (deep detailing) if the car smells of smoke when it is returned.

Cancellation Policy

During our peak season*, reservations cancelled 7 calendar days or less prior to the first day of the reservation will be subject to a cancellation fee equal to our single day rental fee.  Reservations cancelled 48 hours or less prior to the first day of the reservation will be subject to a cancellation fee equal to 2 single day rental fees. During our off season**, you can cancel your reservation up to 24 hours prior to the first day of the reservation and there will be no charge.  Reservations cancelled with less than 24-hour notice will be subject to a cancellation fee equal to our single day rental fee.

Cancellation fees will be charged against the valid credit card used to secure your reservation.

*Peak season is May 1 to Oct 15, plus Dec 20 to Jan 2 and Good Friday to Easter Monday.

*Off season is Oct 16 to April 30, excluding Dec 20 to Jan 2 and Good Friday to Easter Monday.